Hi! So you have a question huh? Me too! So many actually. I’m a very curious person. Below are some answers to questions we get asked a lot. If you have a question that is not covered here please contact us. We would truly love to hear from you!
Can I get a refund after I paid the discounted $299?
After the free 10 day trial period there are no refunds so make sure this is a good fit. Please take full advantage of that time to vet us completely. We want you to be thrilled!
You get access to all of our content immediately. From the bottom of our hearts, we want people to begin learning the tools they need to feel confident, supported and excited about eating in a whole new way. Because everyone is at a different stage of healing or skill level in the kitchen it didn’t make sense to us to “drip” the content out over a period of time. What this means is that you get to jump in at your level or whatever is most interesting to you!
This membership is for people ready to commit to showing up for a true lifestyle change, not a quick fix diet. This membership is also for the people who have a lot of skills in the kitchen already but need help making the healing stages after surgery the best that they can be.
We have spent over 2 years developing this program and these videos to be an effective and enjoyable way to learn how to make a change once and for all. We have many glowing reviews and testimonials. I am really proud of what we have created and I truly believe you will see immense value in it too, which is why we give you 10 days to check it all out, risk-free!
But this is not for everyone. I honor wherever you are. If you have any questions we are ready to connect! Email us here.
Can I stop the payment plan before I have paid in full?
After the 10-day free trial period, there are no refunds. Which means we ask that you are fully aware that we will charge your credit card $70 a month for 6 months and you will gain a lifetime membership to True You Food and The Core Series.
Please take full advantage of the free trial period to vet us completely. We want you to be thrilled!
We have decided to offer a payment plan because we want this to be available to as many people as possible. We also decided not to restrict the content in any way. Other programs with a payment plan “drip” the content out to you over the duration of the payments. We want people to start getting the benefits as soon as possible. Because people are at all different stages of healing and skill level in the kitchen it didn’t align with our values to withhold content that will be of immense value to you. So you get access to everything immediately!
If you have any questions please reach out to us here!
I'm having trouble signing up for the private FaceBook Group
The first thing to check is that the name that you used to sign up with True You Food is the same one on your Facebook page. This is how we verify that you are a current member of True You Food. If these are different email us here and we will work it out.
I'm already a good cook, how will this help me?
This is a great question and I can give you a few thoughts to help you make a decision for yourself.
The first thing I would say is that it may not help you. If you feel really confident in the kitchen and feel like you are efficient and know your knife skills and cooking methods than the majority of this program might not be necessary for you. You could probably use the free bariatric recipe library to get ideas and follow our blog if you wanted to stay connected and inspired. Awesome!
I will say though, that there is a big difference between home cooking and professional cooking and what I teach here is exactly what I learned in culinary school over 20 years ago and then continued to practice during my professional career. This includes the technical aspects of all the cooking methods, major efficiencies that only come from years in a hot kitchen and really specific knife skills to cut your prep time in half.
The last thing I would offer is that all my teaching focuses on cooking whole, real foods and recipes that are packed with flavor but are nutrient dense. This is very different than how most people grew up eating and cooking.
Will I have to buy a lot of tools or equipment?
No, unless you don’t even own a knife, cutting board or saute pan!
You will be able to start making food you love using the tools and equipment you have. As you find out what you like to cook you will be able to add to your cooking tools over time as your budget allows. I offer tips on many inexpensive options for things like chefs knives and dutch ovens as well.
You get to decide when and what to buy. I own a lot (insert husband cringing) of cooking equipment but it’s my passion, hobby, and career. You can make beautiful food with a few simple tools.
Will I lose weight eating whole, real foods?
If you have not watched the videos in the “Watch These Videos First” section I would do that as I talk a lot about this. Here is a link.
In a nutshell, overwhelming evidence presented in studies like this say yes! It is the quality of the food you eat and not the quantity that has the greatest impact on how your body responds to a change in diet. This is for everyone, not just bariatric patients.
I don’t want to miss this opportunity to say that this program is not a diet plan. We don’t guarantee weight loss results. We are not here to say you need to change. We are here to tell you that you are incredible just the way you are and the more you believe that the less guilt and shame you will feel about being wherever you are on your path. And the less guilt and shame you feel the easier it will be to make the changes that your body is dying for. For some people literally “dying”.
Your body was made to eat whole, real foods. Your body is a living organism that was made to eat other living organisms. It’s that simple.
I have a promo code but it's not working!
If you get an error message when you are trying to use a promo code and you think it’s still a valid code, email us here. Some of our codes have limited quantities and others are for a specific period of time. We will look into it and let you know!